Consumer Information

Information you should know when choosing an alarm company.

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When selecting a security company to do business with consider the following:

  • Do they have their own "LOCAL" 24 hour  monitoring center? PM Alarms does.
  • Do they have "LOCAL" management, owner, customer service and accounting departments? PM Alarms does.
  • Are you leasing or purchasing the equipment? PM Alarms offers both. Some companies may lead you to believe that you are purchasing when in fact you are leasing. This leaves you no option should you decide to change monitoring companies. 
  • Is the equipment that is installed proprietary (exclusive) or are you allowed to have other companies do the service work and/or monitoring should you become dissatisfied with your service? PM Alarms installs equipment that is UL listed and industry wide compatible. This allows you to choose.
  • What kind of warranty will you receive with your equipment? PM Alarms warranties its residential and commercial installations for one year. (Parts & Labor)
  • How many years of experience do your sales representative or security consultant have? PM Alarms has three senior sales consultants that have over twenty-4 years, twenty years and eighteen years of security experience.  PM Alarms owner also has ten years of law enforcement.
  • How long has the security company been serving Bradley County, Hamilton County, Cleveland, Dalton, Crossville and North Georgia area? Formerly Hamilton Alarm and PM Alarms has been serving our local region for over 30 years and has been locally owned and monitored.

PM Alarms is a member of the Chattanooga Better Business Bureau, TFBAA and NFBAA.